Terms of service

Terms of Service

Welcome to Alessa Jewellery. By accessing our website and placing an order, you agree to the following Terms of Service. Please read them carefully before using our website or purchasing from us.

General Information

Alessa Jewellery reserves the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

By using this website, you confirm that you are at least the age of majority in your country or region of residence.

Products & Availability

We strive to present our products, descriptions, images, and pricing as accurately as possible. However, slight variations in colour, appearance, or size may occur due to screen settings, photography, lighting, or handcrafted details.

All products are subject to availability.

We reserve the right to:

Limit quantities available for purchase
Discontinue products at any time
Refuse or cancel orders when necessary
Correct pricing or listing errors without prior notice

Pricing & Payments

All prices displayed on our website are listed in the selected currency and may be subject to taxes, duties, or customs fees depending on the customer’s location.

Payment must be completed in full before orders are processed or shipped.

Alessa Jewellery reserves the right to cancel or refuse any order suspected of fraud, unauthorized activity, or policy violations.

Ring Sizes

Customers are responsible for selecting the correct ring size before placing an order.

We strongly recommend using our Ring Size Guide carefully before purchasing.

Alessa Jewellery is not responsible for incorrect size selections made by the customer.

Intellectual Property

All content on this website, including but not limited to:

Logos
Product names
Images
Designs
Graphics
Text
Branding materials

is the intellectual property of Alessa Jewellery and may not be copied, reproduced, distributed, or used without written permission.

Warranty Disclaimer

While we take pride in the quality and craftsmanship of our jewellery, normal wear and tear may occur over time depending on usage and care.

Customers are responsible for following proper jewellery care instructions to maintain product condition and longevity.

Limitation of Liability

Alessa Jewellery shall not be held responsible for:

Indirect or incidental damages
Delivery delays caused by third-party couriers or customs
Losses resulting from misuse of products
Incorrect shipping information provided by customers

Our liability shall never exceed the original purchase value of the product ordered.

Third-Party Services

Certain services, payment gateways, or external links on our website may be operated by third parties. Alessa Jewellery is not responsible for the content, policies, or practices of third-party services.

Governing Law

These Terms of Service shall be governed and interpreted in accordance with the applicable laws and regulations of the country in which Alessa Jewellery operates.