Contact information
Contact Us
We are always happy to assist you.
For questions regarding orders, products, sizing, shipping, or general support, please feel free to contact the Alessa Jewellery team.
Customer Support
Email: Sales@alessajewellery.com
Business Hours:
Monday – Friday
10:00 AM – 7:00 PM (GMT)
Response Time:
We aim to respond to all inquiries within 24–48 hours.
Social Media
Instagram: @alessajewellery
TikTok: @alessajewellery
Order Support
When contacting us regarding an order, please include:
- Your full name
- Order number
- A brief description of your inquiry
This helps us assist you as quickly as possible.
Thank you for choosing Alessa Jewellery.