Contact information

Contact Us

We are always happy to assist you.

For questions regarding orders, products, sizing, shipping, or general support, please feel free to contact the Alessa Jewellery team.

Customer Support

Email: Sales@alessajewellery.com

Business Hours:
Monday – Friday
10:00 AM – 7:00 PM (GMT)

Response Time:
We aim to respond to all inquiries within 24–48 hours.

Social Media

Instagram: @alessajewellery
TikTok: @alessajewellery

Order Support

When contacting us regarding an order, please include:

  • Your full name
  • Order number
  • A brief description of your inquiry

This helps us assist you as quickly as possible.

Thank you for choosing Alessa Jewellery.